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Enhance the shipment tracking experience of your buyers with the help of an automated notification system. Real-Time communication via email and SMS not only gives your buyers a sense of relief but, helps you meet their delivery expectation too.
Shiprocket sends shipment notifications as soon as your order gets picked up from your location. Below are the multiple tracking statuses on which we send both email and SMS to your customers:
Order packed
Order Shipped
Order Out for Delivery
Order Delivered
Order Arriving Early
Delay in Shipment
Advantages of sending real-time shipment updates
Increase your delivery success rate
Unavailability of customers at the location is one of the biggest reasons for delivery failure. Reduce this by sending live notifications to your buyers and help them plan accordingly.
Build Customer Trust
Customers want to order from a reliable source. Sending live notifications brings transparency in the shipping process and helps in building customer trust.
Reduce customer support calls
Keep your customers informed regularly with updates to reduce unnecessary support calls and improve their experience. Clear communication builds trust and minimizes confusion.